Contact US

Call us at 1-800-357-8540.
Between 7:00 a.m. to 4:00 p.m. PT
Monday – Friday
By clicking CONTACT KAWASAKI PROTECTION PLUS I verify that I am 13 or over, a United States resident, and agree to Kawasaki's privacy policy and terms and conditions of use.
SIGN UP TO RECEIVE UPDATES
FROM KAWASAKI MARKETING
By clicking SIGN UP TO RECEIVE KAWASAKI UPDATES I verify that I am 13 or over, a United States resident, and agree to Kawasaki's privacy policy and terms and conditions of use.
SIGN UP TO RECEIVE KAWASAKI UPDATES
Please fill in all missing fields.

Cancellation Policy

1. The Owner may cancel this Contract at any time, including when a loss of the Product occurs or when the Owner sells the Product without transfer of this Contract. To cancel, the Owner must submit a written request to the Dealer or directly to Kawasaki if the Dealer is no longer doing business.

2. Free Look Period: If the Contract is cancelled within thirty (30) days of the Contract Purchase Date and no claims have been incurred, the Owner will receive a full refund of the Contract Purchase Price.

3. Cancellation by Owner: Except as otherwise provided under "State Specific Provisions" below, if the Owner cancels this Contract more than thirty (30) days, but less than sixty (60) days from the Contract Purchase Date and no claims have been filed, the Owner will receive a full refund of the Contract Purchase Price. If this Contract is cancelled after the first sixty (60) days or if a claim has been filed, the unearned Contract Purchase Price will be refunded, calculated on a pro rata basis. The pro rata refund will be equal to the amount produced by (a) multiplying (1) the Contract Purchase Price by (2) the number of covered months (or portions thereof) remaining under the Contract Term compared to the total number of months under the Contract Term, less (b) a cancellation fee of twenty-five dollars ($25). In the event of cancellation, the Lienholder identified on this Contract, if any, will be issued a cancellation refund check in its name, as its interest may appear. All refunds will be issued by the Dealer. In the event the Dealer is not currently doing business, contact Kawasaki for refund assistance.

4. Cancellation by Kawasaki: Except as otherwise provided under "State Specific Provisions" below, Kawasaki may cancel this Contract based on one or more of the following reasons: (a) non-payment of the Contract Purchase Price; (b) a material misrepresentation made by the Owner; (c) a substantial breach of duties by the Owner under this Contract relating to the Product or its use; (d) if at any time during the Contract Term the Product is found not to meet Kawasaki’s eligibility terms of the Contract. Based upon these reasons, Kawasaki reserves the right to deny any pending claim and cancel the Contract. If Kawasaki cancels this Contract, it will refund the unearned Contract Purchase Price to the Owner calculated on a pro rata basis. The refund will be equal to the amount produced by (a) multiplying (1) the Contract Purchase Price by (2) the number of covered months (or portions thereof) remaining under the Contract Term compared to the total number of months under the Contract Term, less (b) a cancellation fee of twenty-five dollars ($25). In the event of cancellation, the Lienholder identified on this Contract, if any, will be named on the cancellation refund check, as its interest may appear.

5. Cancellation by Lienholder: If the Product and this Contract have been financed, the Lienholder shown on this Contract may cancel this Contract for non-payment or if the Product is declared a total loss or is repossessed. This right of cancellation does not confer ownership of this Contract to the Lienholder or otherwise entitle the Lienholder to performance under this Contract.

6. Refund Penalty: If Kawasaki does not pay or credit the refund owed to the Owner within thirty (30) days of Kawasaki’s receipt of Owner’s written cancellation request, a ten percent (10%) penalty per month will be added to the refund owed.